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Tip 82

Take it down
 

Have pen and paper ready.  Take down each caller’s name and number.  Jot down their questions.  This will give you an idea of future questions, and you’ll know how to answer them properly the next time.

Tip 83

Are you a (phone) grouch?
 

When you answer calls, come across as friendly.  The impression you DON’T want to give is that of a tired, harassed seller who’s sick and tired of answering questions on the phone. 

Practice basic courtesy.  Be professional.  And sound like one!

Tip 84

Let’s get serious here
 

Here’s an important tip:  if you get 25 calls by the third day, your ad worked.  Getting 25 calls means that 25 people read your ad and dialed your number. 

Don’t expect 25 buyers though.  Callers and buyers are two separate people.